1. Introduction

This Refund Policy outlines the conditions under which refunds are processed for purchases made on the LabCoreHub website (https://labcorehub.com). By purchasing a product or service from LabCoreHub, you acknowledge that you have read, understood, and agree to be bound by this Refund Policy in addition to our Terms of Service. This policy is intended to provide clarity and transparency regarding the circumstances in which refunds may or may not be issued.

2. General Refund Policy

2.1 Finality of Purchases

All purchases made through LabCoreHub are considered final and non-refundable. This strict no-refund policy applies to all products and services offered on the website, including, but not limited to, software licenses, Full Access (FA) accounts, and Non-Full Access (NFA) accounts. Purchasers are strongly advised to thoroughly review product descriptions, system requirements, and compatibility information prior to completing any purchase. By finalizing a purchase, you expressly agree that you are satisfied with the product as described and waive any rights to dispute or request a refund.

2.2 License Purchase

Upon the successful payment and delivery of a software license, the transaction is deemed complete, and no refunds will be issued. Users are responsible for ensuring that they have the correct system specifications and compatibility before making any purchase.

3. System Compatibility Responsibility

3.1 Pre-Purchase Obligations

It is the sole responsibility of the purchaser to verify that the software is compatible with their system before making a purchase. LabCoreHub does not guarantee compatibility with all systems and does not offer refunds or exchanges for software that is incompatible with a user’s hardware or operating system.

3.2 No Refunds for Incompatibility

In cases where the purchased software is found to be incompatible with the user's system, LabCoreHub shall not be liable for issuing a refund. Users are encouraged to review system requirements and compatibility documentation thoroughly before completing their purchase.

4. Chargebacks and Payment Disputes

4.1 Chargeback Policy

In the event of a chargeback or payment dispute initiated by the purchaser after accessing or using the software, LabCoreHub reserves the right to dispute the chargeback and take appropriate actions, including the immediate termination of access to the software and associated services. LabCoreHub considers any chargeback initiated after documented usage of the product as fraudulent.

4.2 Consequences of Fraudulent Chargebacks

If a chargeback is determined to be fraudulent, LabCoreHub may:

• Terminate the user's access to the software and all associated services.

• Revoke any active license keys associated with the account.

• Place the user on an industry-wide fraud prevention watchlist, potentially impacting the user’s ability to conduct business with other service providers.

• Pursue legal action to recover funds and associated costs.

4.3 Documentation and Evidence

LabCoreHub meticulously tracks and documents all user interactions with our software, including but not limited to activation data, usage time, and other relevant metrics. This data will be utilized to dispute any chargeback claims. By purchasing a product, you consent to this tracking and agree that such data serves as conclusive evidence of product usage and acceptance of the terms.

5. Non-Refundable Accounts

5.1 Full Access (FA) Accounts

Purchases of Full Access (FA) accounts are final and non-refundable. Upon purchasing an FA account, users gain the ability to change the associated email and password, effectively taking full responsibility for the account. LabCoreHub does not provide refunds or compensation for accounts that are compromised, stolen, or otherwise rendered inaccessible after the user has taken control of the account.

5.2 Non-Full Access (NFA) Accounts

Non-Full Access (NFA) accounts, which may be reclaimed by the original owner at any time, are sold under the same strict no-refund policy. By purchasing an NFA account, users acknowledge and accept the inherent risks associated with such accounts. No refunds will be issued for NFA accounts, regardless of circumstances.

6. Additional Refund Policy Clauses

6.1 Voluntary Cessation of Use

Voluntary cessation of use of the software or services, whether due to dissatisfaction or for any other reason, does not entitle the purchaser to a refund. Once the product is delivered and accessed, the transaction is complete and non-reversible.

6.2 Modification or Discontinuation of Services

LabCoreHub reserves the right to modify, discontinue, or terminate any product or service offered through the website at any time without notice. In such cases, no refunds will be provided. Users are encouraged to utilize the purchased products promptly and in accordance with the provided guidelines.

6.3 Misrepresentation and Fraud

Any attempt to obtain a refund through misrepresentation, fraudulent activity, or by initiating a chargeback after using the software will be met with immediate action, including but not limited to termination of the account, revocation of licenses, and legal proceedings.

7. Exceptions to the Refund Policy

In rare cases, LabCoreHub may, at its sole discretion, consider providing a refund under exceptional circumstances. Such exceptions are evaluated on a case-by-case basis and are not guaranteed. Any refund issued as an exception will be subject to a processing fee and will be contingent upon the user returning any license or account credentials in full and in the condition provided.

8. Contact Information

For any questions or inquiries regarding this Refund Policy, please contact LabCoreHub through the following channels:

Email: support@labcorehub.com

Discord: https://discord.gg/labcore

We are committed to addressing your inquiries and resolving any issues in a timely and efficient manner.

Effective Date: 28-08-2024

Last Updated: 28-08-2024

This Refund Policy is an integral part of the Terms of Use and should be read in conjunction with the Terms of Use. By making a purchase on LabCoreHub, you agree to this Refund Policy and all its terms.